Enter a simple topic to search for answers to Frequently Asked Questions, tutorials and other support resources.
Thinking about getting AUSTAR? Here's what you need to know before you sign up.
Get answers to your questions about your AUSTAR service, BOX OFFICE and Pay Per View.
Make the most of the planning, recording and interactive features on your MyStar or MyStar HD.
Find out more about your AUSTAR bill, managing your account online, and paying your account.
Catch up on shows you missed and watch exclusive channels on AUSTAR's new online TV service.
Xpressline is AUSTAR's enquiry system designed to connect your phone call directly to the service you want. It's simple and easy to use.
Billing Enquiries: 7am to 7pm AEST Mon-Fri, closed on National Public Holidays. Technical Support: 7am to 9pm AEST Mon-Sun, 8am to 8pm AEST on National Public Holidays.
Log in to pay your bill or manage your account online.
Call 1300 655 264 anytime to pay by credit card.
Call 132 492 to order a Pay Per View Event any time.
Call 132 159 to order a BOX OFFICE movie any time.
Email us with your enquiry or feedback.
Call 132 342 to get AUSTAR between 8am AEST and 8pm AEST Monday to Friday (9am to 5pm AEST Saturdays and Sundays).
Find out how we handle your complaints.
By creating an AUSTAR Login ID you can tailor the way this site works just for you. You can easily record programs, set reminders and manage your account.