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Support
Support
Need Help? AUSTAR has a variety of support options from online help using our FAQ's to Troubleshooting tips. Explore your options below.
| Accounts & Billing |
Manage your account online! You can change your mailing details, view your current bill, pay your bill and even change your service line-up. |
| Email AUSTAR |
| Complete our online email enquiry form if you're experiencing technical difficulties or need to contact AUSTAR. AUSTAR aims to respond within 24 hours. Alternatively you can contact AUSTAR by phone. |
| Installation Information |
| Understand what's required to install AUSTAR in your home. |
| FAQ's |
| Do you need help? Our FAQs have the answers to your questions. |
| Tutorials |
| These tutorials will help you to discover more about some of the current features you can find on your AUSTAR service. |
| Getting started with your AUSTAR service |
| New to AUSTAR? Here we give you useful information on getting your AUSTAR service up and running as well. |
| Parental Control |
Parental Control is available to restrict members of your household from both viewing and listening to channels. Learn how to use this facility effectively in your home. |
| AUSTAR's Xpressline |
Xpressline is AUSTAR's new customer enquiry system. |
| How to setup your AUSTAR remote Control |
To setup your AUSTAR Remote Control simply follow these instructions. |
| TV Care? |
Important information on TV Care. |